Aug 10
30
Terry Wyant- Planting The Seeds of Success
West Herr Service Manager Terry Wyant is a gardener in his spare time. He enjoys watching things grow from a vision and with the proper care, into the final product. Luckily for West Herr, Terry applies that philosophy at work.
“It’s a great feeling to watch something grow into the vision you had in your head,” he said. Terry started as a mechanic at Kmart, climbing the ranks to district manager at Penske before eventually joining West Herr as a service manager.
Service Manager Terry Wyant at West Herr
Not only does he know how to grow his own career, but he’s helped others on their respective paths as well. He points to Craig Muni, Quick Lane Manager at Ford of Amherst. Terry first met Craig at Kmart when Craig was just 18 and starting his first job. Years later, Craig is not only a manager but a proud parent, husband and homeowner.
“I love watching peoples’ careers and lives flourish,” Terry said.
Terry credits West Herr’s open door communication policy as part of the reason he’s seen so much growth in his time with the company.  He points to West Herr’s high retention rate as proof.
“The owners are not only accessible but are willing to listen to ideas and suggestions,” Terry said, “It’s comforting to know they’re always looking to improve and grow.”
He believes West Herr treats employees like family and creates a sound environment for them and their families. Terry has even brought his children to the annual Gus Macker tournament that West Herr sponsors.
“They put a lot of emphasis on employee happiness,” Terry said. Happy employees will, in turn, lead to satisfied customers. “You always try to create an environment suitable to deliver service at West Herr standards.”
Terry lives in Pendleton with his wife and three children. Aside from gardening and spending time with his family, he enjoys researching information on stocks and investing.   If his investment skills are as honed as his service management skills, Terry will have a nice retirement ahead of him.  Until then, however, West Herr is thrilled to have such a selfless employee on the team.